Contact
Get in touch with us
FAQ
General & Website
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Which company owns the Mr.HOBBY brand?
Mr.HOBBY is a brand for model building products owned by our Japanese parent company, GSI Creos. It originally emerged as a spin-off from their chemical division. For the import and distribution of products in Europe, the subsidiary GSI Europe, established for this purpose, is responsible.
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Where can I buy Mr.HOBBY products?
Currently, Mr.HOBBY products are available through retailers and to a limited extent online. We work with trusted wholesalers in various European countries who make our products available to you. You can find all our partners via this link. Feel free to reach out to them to find out where Mr.HOBBY products are available near you. In addition, you can find various online shops offering our products. Amazon also has a selection of modeling tools, especially airbrushes and the corresponding spare parts.
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What is the difference between www.mr-hobby.com and this website?
The .com domain is the Japanese Mr.HOBBY website by GSI Creos and represents the brand globally, especially in the Asian market. This website, however, is intended for customers in Europe and provides you with all the latest news and information about our products in both German and English.
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Why do some products on the website have a link to Amazon even though they are not currently available there?
If a product cannot be added to your cart on Amazon, it means there is currently no seller offering it. We are working on making our products available on Amazon again as usual and kindly ask for your patience in the meantime.
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Why are some new products not yet visible on the website?
Updating our website with new products takes some time and effort. We understand you want to get information on new releases as quickly as possible and are doing our best to keep the website as up to date as we can. Just check back with us from time to time!
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Can I become a reseller for Mr.HOBBY products?
Yes, it is generally possible to become a reseller of our products. However, we do require some information from you, and there are a few conditions you need to meet. If you’re interested, feel free to contact us via the contact form or at mrhobby@gsieurope.de.
Products & Usage
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Is there an overview of the entire Mr.HOBBY product range?
Yes, you can either browse our database on the website or download our product catalog as a PDF.
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Where can I find detailed information on products and how to use them?
Apart from the product catalog and the Japanese Mr.HOBBY website, we currently don’t have a comprehensive source with all information in one place. However, on the product detail pages in our database, you can already find helpful tips regarding usage or thinning ratios. You can also learn a lot from YouTube videos about how to use certain products for your project. If you have specific questions about products, feel free to contact us or a trusted retailer.
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What types of paints does Mr.HOBBY offer?
The paints can generally be divided into three categories: solvent-based lacquer paints, water-based acrylic paints, and particularly environmentally friendly water-based acrylic paints. Each category has its own advantages and disadvantages. Solvent-based lacquer paints, such as the C-series, offer the highest quality but have a strong solvent odor and contain environmentally hazardous substances. Water-based acrylic paints, like the H-series, have only a moderate smell and contain fewer hazardous substances. They can be thinned with water or, even better, with our special Aqueous Hobby Color thinners. The N-series paints, which are also water-based acrylics, are the safest to use. Thanks to their environmentally friendly and largely harmless ingredients, they are very low in odor and therefore ideal for use in confined spaces. These too can be thinned with water or, ideally, with our special Acrysion Color thinners.
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How long do Mr.HOBBY paints last, and can I still use older paints?
The shelf life of our paints depends on various factors. Always ensure paints are sealed airtight, stored in a dry place, and kept out of direct sunlight. Thickened solvent-based paints such as Mr. Color can be restored using T115 Replenishing Agent. You can find our full range of thinners here. Make sure to use the correct thinner for your paint!
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Do you also distribute electric tools?
No. Due to existing EU regulations, we are currently unable to offer electric tools and compressors. However, we are working on changing this in the future and will keep you updated.
Contact
How can we help you?
Contact us to find out more about Mr. Hobby.
GSI Europe – Import + Export GmbH
Louise-Dumont Str. 31
40211 Düsseldorf / Germany
+49 (0)211 16 65 94 0
mrhobby@gsieurope.de